Training Courses

Managing Conflict

Date: 27th July
Duration: 1/2 Day
Place: Online
Cost: £95 + VAT Per Person

Ensuring managers can quickly identify and handle conflict in their teams is crucial to a successful organisation. This training course helps organisations adopt a proactive approach to people and relationship management, reducing the likelihood of conflicts arising or escalating into disruptive and costly disputes.

Equality, Diversity & Inclusion

Date: 26th September
Duration: 1/2 Day
Place: Online
Cost: £95 + VAT Per Person

Equality & Diversity training can create a more inclusive workforce and reduce the potential for costly and time-consuming complaints, disciplinary action and Employment Tribunal claims, through encouraging greater awareness and understanding of the different protected characteristics and types of discrimination and harassment.

Managing disabilities at work

Date: 19th October
Duration: 1/2 Day
Place: Online
Cost: £95 + VAT Per Person

When it comes to the UK equality and discrimination legal framework, special protections are provided for those who have a disability. Awards of compensation for disability discrimination are uncapped and can be costly both financially and in terms of reputation. This course provides a comprehensive overview of the responsibilities and considerations relevant when managing staff with a mental or physical disability.

Managing grievances and disciplinary cases (inc investigations)

2 x 1/2 days
Future dates are currently being scheduled
£190 + VAT Per Person

Disciplinary and grievance procedures aren’t simply a mechanism for imposing sanctions – they are an aid to effective management, enabling you to resolve issues fairly and consistently. This includes the ability to undertake effective and legally compliant investigations. This 2-part course will help managers develop their knowledge and confidence in handling discipline and grievance matters.

Managing Difficult Conversations

Future dates are currently being scheduled
£95 + VAT Per Person

This popular course identifies the types of difficult conversations managers may face and explores constructive tools and techniques to deal with common management challenges. Through discussions and activities, we identify what makes a conversation difficult, how to address it and increase the chances of a positive outcome.

Managing Restructures and Redundancy

Date: 20th September
Duration: 1/2 day
Place: Online
Price: £95 + VAT per person

Managing a restructure and potential redundancies is one of the hardest task for managers or HR to undertake. This session will cover the key aspects of the process and identify common pitfalls and the legal risks associated with redundancy and restructuring exercises in order to ensure fairness and minimise exposure to claims.

Managing Performance

Date: 18th July
Duration: 1/2 day
Place: Online
Price: £95 + VAT per person

This popular course identifies the types of difficult conversations managers may face and explores constructive tools and techniques to deal with common management challenges. Through discussions and activities, we identify what makes a conversation difficult, how to address it and increase the chances of a positive outcome.

Effective recruitment and onboarding (inc interviewing skills)

2 x 1/2 days
Future dates are currently being scheduled
£190 + VAT Per Person

The impact of poor recruitment practice can be felt in financial terms, loss of productivity, waste of management time and even reputational damage. Recruiting the right person first time is essential to organisational success. This 2-part course will equip managers with the skills and understanding of best practice in recruitment and selection, so they can identify, attract and retain the best talent available.

Employment Law Essentials for Managers

Dates: 23rd & 30th August | 2nd & 9th October
Duration: 2 x 1/2 days
Place: Online
Cost: £190 + VAT

This 2-part course provides an essential overview of the key areas of employment law, and how it impacts on those everyday work situations. It provides delegates with the knowledge and skills to prevent or approach common workplace issues confidently and in accordance with current employment law. It will help you mitigate the risk of disputes and increase its chance to defend any potential employment tribunal claims effectively.

Leading your Team

Dates: 7th & 14th September
Duration: 2 x 1/2 days
Place: Online
Cost: £190 + VAT

Managers have to juggle managing the workload, the individuals as well as the team cohesiveness. This 2-part course explores how to effectively manage your team in this context, from defining the remit of your role as a manager, understanding different needs to developing the team culture. This is a thought-provoking session that helps delegates understand their management style and how to adapt in order to be successful.

Continuing Professional Development (CPD) is the process of tracking and documenting the skills, knowledge and experience that you gather as you work.  Keeping a record of your CPD enables you to track your own development and path towards achieving your goals and quickly be able to see how far you’ve come in your professional development.

The Equality & Inclusion and the Disciplinary & Grievance training courses, that are delivered by HR Solutions, are CPD accredited. The courses carry the CPD logo, along with details of the credits you will receive for completing them.  After you have completed a CPD-accredited session, you will be provided with a certificate that will detail what you need to do to claim your points.

Mental Health Ambassador

This is a virtual course.
If you would like to attend our next course, please register your interest below.
£50 + VAT per person

This course is suitable for everyone but has been designed to help employers to provide a positive mental health culture within the workplace and to provide learners with comprehensive knowledge on a range of the most common mental health conditions and the skills to be able to act, should a condition be suspected.

Learners undertaking this course will be considered a Mental Health Ambassador and assist the Mental Health First Aider in providing care, reassurance and be a central point of contact within the workplace to help and support those with a suspected mental health condition.

Syllabus
A range of subjects are covered including:

• What is First Aid for Mental Health?
• Identifying mental health conditions
• Identifying stigma
• Men and Mental health
• Providing advice and starting a supportive conversation
• Stress, Depression & Anxiety
• Drugs and alcohol
• First Aid for Mental Health action plan
• Providing a positive workplace culture
• Mental health links and services

Level 2 Mental Health First Aid

This course is suitable for all members of staff. It has been designed to help employers to provide a positive mental health culture within the workplace and to provide learners with comprehensive knowledge on a range of the most common mental health conditions and the skills to be able to act should a condition be suspected.

Those who complete the course will be considered First Aiders for Mental Health and be a point of contact within the workplace to help and support those with any mental health issues. This qualification lasts for three years.

• What is First Aid for Mental Health?
• Identifying mental health conditions
• Providing advice and starting a conversation
• Drugs and alcohol
• Eating disorders
• Self-harm
• Suicide
• Stress, Anxiety & Depression
• Other mental health conditions
• First Aid for Mental Health action plan
• First Aid for Mental Health in the workplace

Level 2 Emergency First Aid at Work

Date: 31st October
Duration: 1 day
Place: Kettering Park Hotel
Price: £125 + VAT per person

Limited to 10 places. Course fee will include all refreshments, manual, exam fee and certificate.

The Emergency First Aid course qualification lasts for three years.

You will learn how to be effective in an emergency medical situation.

This is an essential course and life skill that is transferable into any situation where someone suffers from an injury or sudden illness. By the end of the course you will be able to:

• Be effective in an emergency medical situation
• Understand and administer CPR – Cardio Pulmonary Resuscitation
• Understand and be able to use an AED – Automated external defibrillator
• Treat an unconscious casualty and demonstrate the recovery position
• Understand and be able to treat a casualty with severe bleeding
• Understand and be able to treat a casualty with Shock
• Treat a casualty who is choking
• Treatment of illnesses to include Diabetes, Epilepsy, Stroke, Asthma & Anaphylaxis
• Treatment of Head Injuries & Heart Conditions
• Treatment of minor conditions, burns & fractures
• Accident reporting and the First Aid kit

Level 2 Fire Safety (with Fire Marshal Technical Certificate)

Date: 19th December
Duration: 1 day
Place: Kettering Park Hotel
Price: £125 + VAT per person

Limited to 10 places. Course fee will include all refreshments, manual, exam fee and certificate.

The Fire Safety qualification lasts for three years. You will learn how to manage the fire procedures in your business, identify hazards and keep staff, members and visitors safe.

By the end of the course you will be able to:

• Understand Fire law, legislation, regulations and guidance
• Understand Fire chemistry
• Understand and implement the Fire Risk Assessment
• Understand and implement the duties of the Fire Marshal
• Implement Staff training to aid in a fire emergency
• Fire prevention and Fire extinguishers
• How to identify the different classifications of Fire
• Practical use of Fire Extinguishers

Level 2 Food Safety

During this course, you will learn how to manage the food safety procedures in your establishment, identify hazards to the food process and keep staff and visitors safe.

By the end of the course you will be able to:

• Understand how individuals can take responsibility for food safety
• Understand personal hygiene and protection
• Understand the importance of keeping the work areas clean and hygienic
• Know the causes and prevention of food poisoning
• Understand the importance of keeping food safe
• Correctly store food and label
• Understand the benefits of cooking safely
• How to keep records
• Food Transportation
• Kitchen cleaning and housekeeping

Level 2 Health & Safety

Accredited by SafeCert. This course is essential for all Business owners and the Competent Person. It is also advised for operational staff. This qualification lasts for three years. You will learn how to manage the Health and Safety of the business, identify hazards and keep staff, members and visitors safe.

By the end of the course you will be able to:

• Understand Health & Safety legislation, regulations and guidance
• Be able to identify hazards and risks
• Understand and use risk assessments
• Understand and implement the Health and Safety management system
• Understand the statutory compliance expectation
• Understand Chemical control (COSHH) Personal protective equipment (PPE)
• How to report accidents (RIDDOR)

Level 3 Safeguarding

Level 3 Safeguarding and Protecting of Children, People and Vulnerable Adults

Accredited by Ofqual, this course is mandatory for all Staff that have contact with children, young people and vulnerable adults and mandatory for managers. The qualification lasts 3 years.

By the end of the course you will be able to:

• Understand Safeguarding legislation and guidance
• Be able to identify the Indicators of abuse and neglect
• Understand and use Safeguarding process and procedures
• Understand and be able to make judgements
• Understand your role and responsibilities
• How to share Information
• How to report allegations.

Safeguarding Ambassadors

This is a virtual course.
If you would like to attend our next course, please register your interest below.
£50 + VAT per person

All organisations need to have procedures and policies in place to protect vulnerable people.

This ensures that they are safe and protected.

Learners undertaking this course will be considered a Safeguarding Ambassador and assist the Safeguarding Lead in providing care, reassurance and be a central point of contact within the workplace to help and support those with any safeguarding issues

A range of subjects are covered including:

• Understand Safeguarding
• Understand how it affects different groups of people
• Understand the indicators of abuse and neglect
• Look at the law and legislation that underpins safeguarding
• How to make a complaint
• Understand the avenues for signposting, information & support
• Identifying concerns and disclosure
• Making judgements
• Reporting safeguarding concerns

e-Learning Courses

Online staff training and development for SMEs.

With access to online learning courses any time and on any device, staff training and development is made simple with our e-learning range. Our courses are designed with small to mid-sized businesses in mind, ensuring your employees receive relevant and practical training that can actually be deployed in your workplace.  Topics covered include:

• Legislation & Regulation
• People & Relationships
• Online & Offline Safety
• Digital & Creative Skills
• Management & Leadership
• Working from Home.