We are delighted to announce that we have won a much-coveted national award for outstanding customer service.
We have been awarded the prestigious Gold Trusted Service Award for 2022 from customer insights company Feefo.
The annual awards shine a light on businesses who demonstrate an exceptional service to their customers. Winners are decided based on the ratings they receive from their clients.
Achieving the gold status
To achieve the desired Gold Trusted Service 2022 award, a business must have collected at least 50 reviews between January 1st 2020 and December 31st 2021 and achieved a Feefo service rating of at least 4.5.
At HR Solutions, we regularly run campaigns with Feefo to generate genuine feedback for both retained and HR Knowledge Base clients. We are proud to currently hold an impressive Feefo score of 4.9 stars out of a possible 5.
Greg Guilford, our CEO, said: “This fantastic achievement is a brilliant reflection on the whole team and also reflects our mission and dedication to achieving service excellence. We take pride in going above and beyond for our customers, offering a first-class service from a committed and diligent team who genuinely care about the work they do and the people they help.
“I would like to take this opportunity to thank the entire HR Solutions team for their valued contribution to this win.”
If you require any HR advice then please do get in touch and speak with one of our HR Consultants.
As our gold service status award suggests, we are more than happy to help.