NEWS & RESOURCES

Employment Tribunal 2020 Case Ruling – Disability Discrimination – Record £4.7m to bank worker bullied over disability

Disability Discrimination

Record £4.7m to bank worker bullied over disability

In Royal Bank of Scotland plc v AB a bank worker has been successful in bringing a disability discrimination claim by being awarded more than £4.7 million after being made to feel “worthless” and “unsupported” by her colleagues and subjected to bullying throughout her 6 year career with the bank.

The employee, known as AB, was run over by a car on her first day at work suffering permanent nerve damage and left with a limp.  She worked in several high street branches of Natwest, part of the Royal Bank of Scotland and was subjected to bullying which included being shouted at and being called ‘stupid’ at work.  This bullying behaviour led to AB being diagnosed with severe depression and psychosis.  She had made more than 60 allegations of harassment and disability discrimination in the workplace.

The tribunal also found that Natwest made AB work on the till despite her disability, failed to provide her with occupational therapy and did not adjust her workstation according to needs.  Natwest were also found to have coerced AB into agreeing to a demotion after which, AB said she was also denied a transfer to a new branch due to staff believing her disabilities would limit her ability to perform the job, leading her to feel humiliated.

AB resigned citing she had suffered a serious psychiatric injury and was successful in bringing a constructive dismissal claim.

The Employment Appeal Tribunal were satisfied that whilst she had historic trauma from childhood, the psychiatric evidence presented during the tribunal addressed and resolved the dispute as to whether AB had exaggerated her symptoms.

This case is a reminder of the importance of being aware of the law surrounding disability in the workplace; and the requirement to make reasonable adjustments and what constitutes bullying and harassment in the workplace.  It also shows the importance of using occupational health guidance and the importance of medical reports when understanding the extent of somebody’s medical condition.

It is also important to note the context in this case.  AB sustained ongoing discrimination over many years, which led to a significant and very serious psychiatric impact.  These factors were considered by the tribunal when determining a fair compensation award and resulted in AB receiving one of the highest discrimination awards made.

Full details of the case can be read at  https://assets.publishing.service.gov.uk/media/5e5cee9086650c53a09af60a/Royal_Bank_of_Scotland_PLC_v_AB_UKEAT_0266_18_DA.pdf

HR, Health & Safety Support

HR Solutions are here to provide your business with support and advice on any employment related issues; to find out more contact us online or call us on 0844 324 5840.

SHARE THIS:

Instagram

GET IN TOUCH

Got questions? Looking for advice?

GET IN TOUCH

Got questions? Looking for advice?

RELATED RESOURCES

Explore our comprehensive library of related resources to gain valuable insights, expert tips, and helpful tools for optimising your HR practices.

01
Employment Law Essentials for Managers
Online Training
22 February 2024
02
Changes to employment rights – holiday, working time records and TUPE
Legal Updates
14 February 2024
03
Menopause Awareness
Online Training
22 February 2024

MAKE A GENERAL ENQUIRY

We’re here to assist you with any questions or enquiries you might have. Simply fill out the form below, and our dedicated team will get back to you.

Request your free trial

Register your details below and we will contact you about your 30 day free trial of the HR Knowledge Base.

REGISTRATION FORM

Register your details below and we will contact you about access to the HR Knowledge Base.  As part of your approved industry membership organisation you can get access to the HR Knowledge Base, created by Business HR Solutions, which is the go-to resource for thousands of business owners and managers across the UK.

REQUEST A PROPOSAL FROM US

We’re here to assist you with any questions or enquiries you might have. Simply fill out the form below, and our dedicated team will get back to you.

BOOK YOUR PLACE

Please complete the form and one of our team will call you back to discuss your query/booking.

2023/2024 SME BUSINESS SURVEY

Our latest 2023/24 SME Business Survey sheds light on the intricate dynamics shaping the SME sector and unveils critical insights that can guide businesses toward sustainable success.

IF YOU WISH TO PURCHASE HR ADVICE LINE TIME, PLEASE COMPLETE THE FORM BELOW.

HR Solutions are here to help. We offer a standard hourly rate package for ad hoc HR advice which means you can pay for what you need, whenever you need it, and then quickly get advice. Our highly experienced advisors are on hand to provide you with practical employment advice to help you manage your workforce.  You can purchase HR Advice Line time now, and the time purchased will be valid for 12 months.