As part of HR Solutions’ ongoing commitment to service excellence, we are pleased to have appointed Yana as Customer Services Executive.
Yana is here to ensure that all our clients get the very best out of the services that we provide them. She liaises with our clients to ensure that their requirements are continually met in relation to our HR retainer, administration, payroll, e-learning and policy compliance services as well as making sure they’re well informed about upcoming seminars and the free monthly webinars.
Yana gained over ten years experience within recruitment and training which has inspired her to study towards a CIPD Level 5 and pursue HR as a career path. She was formerly a Talent Manager within the technology sector. Her transferrable skills as well as international experience gained in Germany, and San Francisco prove to be advantageous for her customer services role at HR Solutions.
Yana graduated from a Russian State University with a Science Teacher’s degree and is also a certified Fitness Instructor. In her spare time Yana enjoys mountain biking.