“HR Solutions have been a huge help in assisting us on our overall employment issues and queries. They have and still do provide us with crucial advice on dealing with cases of short- and long-term staff absences. Whether it be welfare and medical capability meetings right down to the access of medical records and occupational health. They are patient and always available when we need them. They have really become an integral part of our working team and have helped us avoid potential tribunal issues which we could have found ourselves in through lack of understanding certain employment laws.
During the pandemic (COVID ’19) we were faced with some employees who needed to shield but the nature of their job meant that they could not work from home, Bhavika really was a huge help in assisting us in understanding how to best support them according to the employment law around shielding staff. Whenever we have needed their assistance, we simply pick up the phone or email them and our allocated HR Advisor Bhavika always advises us on how to handle whatever issue we may be faced with. Bhavika’s communication skills are unmatched, she explains everything in an easy way to understand, she is patient and very reliable. She always follows up with an email to go over what we talked about, whether it be template letters or step by step guidelines. We have been able to, through Bhavika and HR solutions, come to a desired outcome for the business every time.
Bhavika truly goes above and beyond for us and we have developed a great working relationship, not only because she is great at her job with extensive knowledge on processes and procedures regarding human resources but also because she has such an approachable personality. I, the company director and registered care manager all agree that we cannot imagine not having HR solutions in our lives. Thank you very much to Bhavika and team.”
Diana Kaganda, Finance Welfare Supervisor
Bluebird Care, (Welwyn and Hatfield)