Case Study:  Purchase Direct

Expense Reduction Services

“We would recommend HR Solutions for their practical solutions for every day businesses.”


About Purchase Direct
Established in 1995 and employing seventy five staff, Purchase Direct provide an account managed buying service.  As one of the leading providers of expense reduction services in the UK, their customers range from £billion turnover PLCs to schools and doctors surgeries.

Reasons for Choosing HR Solutions
Ian Hicks, Finance Director at Purchase Direct, said “I am an accountant with no formal HR background and we’ve been using HR Solutions since 2008 about a year before I joined the company.  Rupert our owner liked what Carol had to say about the benefits and cost savings of using outsourced HR services.”

Overcoming Challenges
HR Solutions have helped us overcome challenges such as creating a set of policies that provide structure while fitting in with our core values which are a sounding board for ways forward.  I think that Aftab and Carol have a good understanding of what we are about as a business and our philosophy about being fair.

Most Positive Experience
There have been many positive experiences.  Mostly I am now confirming a course of action rather than simply asking for advice. Low staff turnover is a big plus for HR Solutions and Purchase Direct.  I can speak to all of the HR Solutions team and obtain near identical advice.

Great Results with HR Solutions
We have had one tribunal claim, the insurance kicked in and we won.  The policies we now have in place enable the managers to be more effective. Our managers are more confident managing their staff. We also provide training on listening, negotiating and empathy.  We would recommend HR Solutions for their practical solutions for every day businesses.

Ian Hicks, Finance Director
Purchase Direct

Logo Purchase Direct