"I first met Carol at a monthly FSB meeting in 2003 when she spoke about her business. At the time I was suffering from a number of personnel issues and realised that as a small business I needed some assistance. I met with Carol a few days later and was immediately impressed with her straight talking professionalism. I have retained Carol for sometime now and what a difference it has made not only from the day to day personnel issues but from the recruitment of new staff too. I can now concentrate on my businesses!"