"From the first moment I spoke to Carol she put me at ease. We had a staffing issue that we had not come up against before and she dealt with it efficiently and professionally. From that moment she re-vamped our whole HR system to bring us up to date with all the current legislation. Carol is always at the end of the phone with an immediate answer or one within a few hours. She is fun to work with and I would have no hesitation in recommending her to anyone."